Customer Account Information

Update Your Personal Information To Stay Informed

Please complete the form below to update or confirm your customer details. This information will help us keep your records accurate and ensure you receive important communication, including statements and notifications. Fields marked with an asterisk (*) are required.

Update your customer information

Name & Surname *

Account no. with ErongoRED or Prepaid no. *

Town of Residence (E.g. Walvis Bay) *

Suburb of Residence (E.g. Kuisebmond) *

Postal Address *

Physical Address *

Contact Number *

Email Address *

Property Owner *

Tenant *

If you are the tenant, what is the name of the owner?

Would you like to receive electronic statements?
(If yes, please note that the statements will be emailed to the email address you provided.)

Would you like to receive power outage notifications and other electricity-related notifications?
(If yes, please note that the notifications will be sent to the cellphone number you provided.)